TravelPerk is a fast-growing, well-funded and Barcelona-based SaaS (Software as a Service) startup that’s built an end-to-end business travel platform. The mission can be summarized as trying to make the entire business travel journey less complicated — from booking flights and hotels to admin tools for managing policies, analytics, customer support – all conducted within what’s billed as a “consumer-like experience” to keep end-users happy. Essentially it’s offering end-to-end travel management for its target business users.

Since its creation in early 2015, TravelPerk has raised over $30M from world-class investors in some of the most disruptive companies in the tech industry including Slack, Trello, Twitter, Farfetch, Deliveroo and Delivery Hero. Our team is made up of A-players from the top companies in the online travel industry – Booking.com, Skyscanner and many others. TravelPerk is managing and revolutionising business travel for their professional clients who are working across the globe.

Explore roles at Travel Perk

Deadline: Rolling Basis   Location: Barcelona   Type: Internship/Placement   Salary: €750

What?

  • Become an intern and a key part of TravelPerk’s Customer Support team based in Barcelona, Spain.

  • Be the point of contact for TravelPerk’s clients.

  • Have a direct impact on the growth of one of the hottest startups in Europe.

  • Provide ad-hoc support to a diverse and lively team in order to ensure effective account management.

  • Master Customer Service, having a vocationally customer-focused mindset.

  • Resolve problems by applying established policies, procedures and tactics, and also by thinking out-of-the-box when anything established is not enough.

  • Help achieve very low churn rate of existing accounts by addressing/solving problems.

Why join?

  • Become part of an energetic and positive team made up of hard-working people who are keen to learn and to help each other grow.

  • Potential to be taken on after satisfactory completion of the internship.

  • Coffee, fruit and other breakfast foods provided.

  • Opportunity to work in a fun and fast paced environment.

Qualifications & characteristics

  • Available for a 6 month (minimum) full time internship, approved by your university (if an undergraduate).

  • You must be a tech-savvy independent learner.

  • You will go above and beyond to provide the best customer service.

  • You are a trustworthy team player who enjoys social interactions with your colleagues and clients.

  • Proficient in English (written and spoken), Spanish is a plus although not necessary.

  • You will be able to adapt to changes fast and help contribute to making them happen.

  • The position requires you to be based in Barcelona.

 

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